Assistants At Their Best

Frequently Asked Questions

Q. What is a Virtual Assistant (VA)?

A. A Virtual Assistant or VA, as we are commonly called, is an administrative professional/consultant that is capable of performing a variety of administrative tasks from a remote location.

Q. Why should I pay you to do something I can do myself?

A. Well, you have to weigh what is most important to you. Spending an endless amount of time on paperwork, tedious transactions and other time consuming duties or giving your attention to the aspects of your work that brings in more clients and business? We're positive your answer would be the latter. By turning over those tedious and time consuming duties to us, you can focus on what's important.....your business.

Q. I don't know if I can afford your services.

A. Of course you can! Our fees are done one of two ways: 1.) Hourly or 2.) by project. We only invoice you for time worked. Some of the services we provide have a prefigured flat fee or hourly rate. For more information check out our Services page or give us a call for a consultation. Contact Us

Q. What if I already have an assistant? Why would I still need your services?

A. If you already have an assistant, you're already making the first step to success. A good assistant is valuable and hard to come by. But, is your assistant able to balance all of the duties you assign him/her? Are there certain areas of the business that you just don't have time to train him/her in?
Assistants At Their Best can help with the overflow of work and also in the more specialized areas of your business. As independent contractors, we lend you the extra help without extra office space to provide, the bother of hiring additional help and having to provide benefits or sick/vacation time.

Q. I need someone in the office with me. Wouldn't it be more difficult having a virtual assistant?

A. Simply put, no. A Virtual Assistant is just as easily accessible as having a body in your office. We are only a phone call, fax, email, or IM away. As Virtual Assistants, we have mastered the art of being there when you need us, making communication as streamlined as possible. Plus, many have found it more of an advantage to not have to provide extra office space. Give us a try, you won’t regret it!

Q. Do I have to hire you on permanently?

A. No. Assistants At Their Best conforms to your needs. We can be on call, temporary, or even fill in when your current staff is on vacation, on leave, or just out of the office for the day. We also offer trial periods. If, by chance, you are not satisfied with our work, you are under no obligation to continue the working relationship.

Q. I work in your area. Is it possible for you to come in the office every once in while, or when needed?

A. Absolutely! That is one of the benefits of being local. We understand that emergencies come up and it is not always possible to have a document in electronic form. AATB would be more than happy to come to your office and have an initial consultation, organizing session, or collect hard copy documents and make them electronic for you. Of course, you have to be local!

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